Help Centre
Thank you for choosing Bank One. We’re here to help
Find the answers to your questions in our FAQs, video tutorials or contact us to speak to Customer Service.
Watch our video tutorials
- ALL
- Internet Banking
- Mobile Banking
More videos
- How to register tutorial
- How do I register?
- How do I set a Transaction Password?
- How do I Set/Change my mPIN?
- Loan Accounts
- Manage your credit cards from your phone
- How to log out of the mobile banking app?
- Logging in for the first time
- How to change my Settings and Preferences?
- How do I log out?
- Your Internet Banking Dashboard
- How do I access Banking Services?
- Make payments to your local beneficiaries
- Manage your cards
Or consult our Frequently Asked Questions
- General Banking FAQs
- Internet Banking
- Mobile Banking